Frequently Asked Questions . . . 
 

Does Newcomb Oil Co. verify employment over the phone or by fax?

No we do not.
 

I have not received my W-2.  When should I expect to receive it?

You should expect to receive your W-2 by February 15.  Current employees that have not received their W-2 by then can ask their store manager to contact the payroll department to have their address changed in the payroll system.  Former employees need to send in a written request with their name, social security number, self-addressed stamped envelope and $5.00 for processing fee.  The $5.00 processing fee also applies to current employees that are requesting a second W-2.
 

I have not received my paycheck?

Current employees should ask their store manager to check their mailing address or if they correctly completed a direct deposit form. Both current and former employees need to wait at least 10 business days before contacting their store manager or the payroll department due to postal service.  Newcomb Oil Co. encourages current employees to use the direct deposit option for receiving payroll payment.  Direct deposit is a much faster and reliable way to get paid.
 

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